Skills & Competencies for Computer Operations Manager
Computer Operations Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Computer Operations Manager
Responsible for the efficient and effective management of an organization’s computer operations.
JOB RESPONSIBILITIES for Computer Operations Manager
Implements department policies and procedures to effectively operate and maintain computer systems and peripherals. Manages the operation of information system equipment including scheduling workflow, maintenance, and capacity plans. Continuously monitors the efficacy of computer operations, backup processes, system monitors, and server availability to ensure operation goals are met. Researches and evaluates potential equipment upgrades to improve the capabilities of computer operations. Ensures computer operations activities meet pre-established production targets and maintain operating budgets.
Computer Operations Manager SALARY RANGE
BASE 50%
$141,448
TOTAL 50%
$152,700
Job Level
M02
Job Code
IT10000037
Education/Degree
Bachelor's Degree
Reports To
Director
Computer Operations Manager Skills and Competencies List
11 general skills or competencies (Job family competencies) for Computer Operations Manager
1
Job Family Competencies –
Computer Hardware
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists the step-by-step procedures for installing computer hardware.
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Level 2 Behaviors
(Light Experience)
Tests the compatibility of software applications on our computer hardware.
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Level 3 Behaviors
(Moderate Experience)
Provides regular monitoring of our computer hardware to ensure its functionality.
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Level 4 Behaviors
(Extensive Experience)
Oversees the maintenance of computer hardware to ensure secure and efficient business operations.
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Level 5 Behaviors
(Mastery)
Establishes SOPs to ensure appropriate configuration and maintenance of computer systems.
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2
Job Family Competencies –
Computer Troubleshooting
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists the step-by-step procedures for troubleshooting computer network errors.
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Level 2 Behaviors
(Light Experience)
Selects and uses diagnostic tools to check our computer's health throughout our business.
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Level 3 Behaviors
(Moderate Experience)
Troubleshoots computers to identify the cause of systems failure.
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Level 4 Behaviors
(Extensive Experience)
Monitors computer system performance to determine appropriate troubleshooting solutions.
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Level 5 Behaviors
(Mastery)
Leads the facilitation of maintenance sessions to discover and mend computer system inefficiencies.
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3
Computer Operations Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Computer Operations Manager
Proficiency Level - 4
5
Competency for -
Computer Operations Manager
Proficiency Level - 5
13 soft skills or competencies (core competencies) for Computer Operations Manager
1
Core Competencies –
Standard Operating Procedures (SOP)
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Identifies our internal and external sources for the SOPs we need.
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Level 2 Behaviors
(Light Experience)
Participates in the implementation of new SOPs and enhancement of existing ones.
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Level 3 Behaviors
(Moderate Experience)
Modifies SOPs accordingly to reflect changes in our business practices and policies.
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Level 4 Behaviors
(Extensive Experience)
Optimizes the current SOP development and implementation processes.
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Level 5 Behaviors
(Mastery)
Leads cross-functional efforts to develop and implement SOPs across our organization.
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2
Core Competencies –
Budgeting
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Explains the importance of budget reporting and forecasting in our workplace.
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Level 2 Behaviors
(Light Experience)
Supplies supporting information and justification for major line items.
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Level 3 Behaviors
(Moderate Experience)
Utilizes software tools and applications to forecast our annual budget accurately.
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Level 4 Behaviors
(Extensive Experience)
Provides in-depth training to our entire organization about the zero based budgeting methodology.
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Level 5 Behaviors
(Mastery)
Forecasts asset needs to leverage available inventory and data compilation for annual budgeting.
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3
Computer Operations Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Computer Operations Manager
Proficiency Level - 4
5
Competency for -
Computer Operations Manager
Proficiency Level - 5
Summary of Computer Operations Manager skills and competencies
There are 0 hard skills for Computer Operations Manager.
11 general skills for Computer Operations Manager, Computer Hardware, Computer Troubleshooting, Information Security, etc.
13 soft skills for Computer Operations Manager, Standard Operating Procedures (SOP), Budgeting, Planning and Organizing, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Computer Operations Manager, he or she needs to be skilled in Standard Operating Procedures (SOP), be proficient in Budgeting, and be skilled in Planning and Organizing.
11 general skills for Computer Operations Manager, Computer Hardware, Computer Troubleshooting, Information Security, etc.
13 soft skills for Computer Operations Manager, Standard Operating Procedures (SOP), Budgeting, Planning and Organizing, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Computer Operations Manager, he or she needs to be skilled in Standard Operating Procedures (SOP), be proficient in Budgeting, and be skilled in Planning and Organizing.
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